To set up your mail client, there are two approaches, automatic and manual.

With the automatic approach, start by logging in to web mail (instructions). You will see a row of icons across the bottom. Select "Configure Mail Client" (note that if you have a mail client set to auto-load, you may have only a few seconds to select the link before the mail application loads). Then select the mail application you want to configure for, and then follow the instructions in the prompts. Be sure to choose the correct application. If your application is not shown, you will have to use the manual method.

To set up a client manually, you can use the following settings. We'll use the example mail address " This e-mail address is being protected from spambots. You need JavaScript enabled to view it "; you should substitute your domain and the mail address you want to use. You can also get these settings for your specific mail account by logging into web mail as above. The details are shown at the bottom of the "Configure Mail Client" page.

Mail Server Username:

Some mail software won't work if you use This e-mail address is being protected from spambots. You need JavaScript enabled to view it here, but using the "+" in place of the "@" will work.

Incoming Mail Server: port 110

Port 110 should be the default provided by your mail client.

Incoming Mail Server: (SSL) port 995

Setting up secure mail can be complex. Unless you have your own SSL certificate, you will need to contact us to get the name of the shared server and assistance in setting up. You may also have to add security exceptions to your mail client because the domain of the server will not match the domain of your site.

Outgoing Mail Server: (server requires authentication) port 1025

The default port is usually 25, but your server uses port 1025. This is because many ISPs block external access to port 25 in order to combat spam.

Outgoing Mail Server: (SSL) (server requires authentication) port 465

Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)

We strongly recommend using one of the POP3 protocols. Mail stored on the server counts against your hard disk allocation, and it is easy to run out of space using IMAP. If you are mobile most of the time want to keep your mail online, there are several approaches. One is to set up a Google Mail account and to forward a copy of your mail to it. We also have unlimited e-mail packages available on our basic hosting platform.

Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

SMTP is the usual setting for most mail clients.

As always, if you have problems setting up mail, don't hesitate to contact Abivia support.